AI agents promise to revolutionise consumer markets — bringing both risks and opportunities. As agentic AI reshapes how we shop, businesses face new consumer law compliance challenges. We unpack current guidance on deploying AI agents and look ahead to consumer law in an age of “custobots”.
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Custobots and consumer law: Navigating the risks and opportunities of agentic AI
Rapid technological advances are transforming how organisations operate, from day‑to‑day processes to strategic decision‑making. At the...

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