Can a financial service be an ICT service? This question often came up in the course of implementing the EU’s Digital Operational...
Earlier this year around 1,000 firms took part in a “dry-run” to test the process for reporting registers under the EU’s Digital...
As our mid-year legal outlook shows, the legal impact of AI adoption is not limited to the tech sector. Financial services firms are...
In China we say “顾客就是上帝” (gù kè jiù shì shàng dì) or “the customer is the god”. Now the financial industry authorities want to remind...